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Testimonials
You guys are the FASTEST folks I've ever seen
I send a
question. You send an answer.
I send an order. You send it
out. All within ONE HOUR!
Thanks -- I've been frustrated for
years at sending questions to vendors on the internet. I'm TRYING to
spend money with them, they ignore me and NEVER answer!
Thanks for putting SPECIAL back into customer service!
JPT
Hello,
I just wanted to say Thank You, for the great service I have received
from your company. The fast turnaround time from order to arrival is awesome..
We hope to do more and more business with you in the future. We buy from a lot
of different wholesalers, but I can rely on you guys when I need it yesterday.
Knowing this takes a lot of stress off us at night.
We never really sold
the colored and themed keys before. Now we cant keep enough in
stock.
Thanks again
Pete & Carolyn
Jayhawk Lock
I love this company. I ordered key blanks on Saturday morning and they
were
in my mailbox on Monday. That's fast!!!!
Luther Bell
Freelance
A/V Technician
Got my 045 machine today, thanks for the
recommendation, now I have 008 and 045 that I purchased from you and I am very
satisfied with both.
Thanks, Darrell
Very
exciting to find this rare key blank. Thanks, New Jersey! We own 3
classic cars and belong to some web clubs full of folks who will be
glad to find you. I plan to post your website there for all the other
classic lovers
Online Order
Great service. Thanks.I just wanted to take a moment to let you know that I was extremely impressed by your team's customer service. My order consisted simply of two key blanks for a Yamaha motorcycle, but I was given excellent service nonetheless. The order seemed like it was processed immediately and was shipped the same day! Now that is SERVICE! Apparently, most of today's companies have lost the "service" attitude, or so it seems. I supervise a manufacturing company that contracts for the government and I know how important service is. So, in closing, my order was processed in a timely manner, my package arrived earlier then expected, my order was correct, and the customer - me was satisfied.
Regards,
Mark Hanley
Great site - very informative. Many thanks for getting back so quickly and for the information & suggestions. It would be a pleasure to have you use the email as testimonial. Your requesting permission up front is further evidence of your putting the customer first. I am most impressed.
Thanks again for being so helpful and rapidly responsive.
regards & thanks,
Jonathan Lee.
I wanted to take the time to thank you for all of the time you spent helping with a CES key blank. I have finally found a blank that works. I appreciate a "true" professional who takes pride in their craft ..a commodity that is rarely seen anymore.
Thank you!
K.R.
Thanks Harry for helping me find the correct blank. YH37 was correct and I just completed placing the order. Thanks again for your patience. I wish I could expect this type of customer service from every company I deal with.
Happy New Year!
John
Harry:
To say I appreciate your candor would be an understatement. You may be assured that when I need other stuff you will be the seller. An honest man is appreciated and admired. You will be hearing from us in the future.
Bob Cyr
All Ways Mail
Temple, Texas
Harry,
Thanks for your help in getting me the boat key blanks I need and for the education in key blanks. I just ordered 10 from you. Thanks for your excellent service.
E.C.
I have been with you since the beginning and appreciate each and every time you upload blanks for me not found online. Buying key blanks from one place is not only convenient, but also saves us money. Plus your blanks are very competitive and your selection is second to none.
I never realized the money that could be made in providing duplicate keys for motorcycle and the heavy truck equipment keys. I turned these keys away time and time again until a guy came back a second time and said he couldn't find them anywhere and needs these keys for his equipment. Not only do they cut like regular keys, but they are selling anywhere from $2.00 to $20.00 each. Some of them you don't even have to cut! You mentioned supply and demand and I thought you were full of it. I was wrong. And I continue to be proven wrong on a weekly basis.
The other thing that baffles me is how well the NFL and NASCAR keys are selling. Just because I don't like them doesn't mean others don't. I now love them because of the extra money they make me.
Your newsletter is good. It has greatly improved with the tips on making more money section. It is here I read about the value of certain keys, and how others like me are making money in different ways. Each month introduces me into someone elses world and gives me new ideas on how to make more money.
Feel free to pass this along. Maybe others can benefit from my experience also.
Timothy Wasserman
I would just like to take a moment and thank you for everything you have done in making my life alot easier. We cut a ton of Heavy Duty truck keys and were buying them from here, there, and everywhere. I stumbled across your site and was impressed with the amount of keys I saw. You had very few truck keys though. I made a phone call and spoke with Harry who said he would create a catagory just for this purpose. He asked me which blanks I was looking for and told me he would put them on his site. Within 2 days, a whole NEW catagory was created and loaded with the keys I use on a daily basis.
This is customer service. This is exactly what is needed in todays world. Harry, you are a great person to deal with and I am sure you will succeed with the customer service and GREAT prices you provide.
Sincerely,
Ray Flannigan
Dear Mr. Williamson:
I have been doing business with with your company for the past several months and I have been thoroughly impressed with the exceptional customer service you provide. I have requested specific keys and types of keys on several occasions and you have always been able to supply the needed key blanks and quickly added them to the ordering pages of your web site. Your exceptionally fast handling of all my requests has made me a regular customer. Additionally, your speed in shipping orders has ensured that I have had the key blanks I need to satisfy my customer needs.
Thank you for your superb customer orientation and support!
Sincerely,
Jim Gibbons
President
J. Gibbons & Co.
Harry,
Thanks for your quick attention and excellent customer service. It was a pleasure dealing with you and I would not hesitate to do so again.
Best - Andrew
Harry,
I really do appreciate everything, and if I ever need anything in the future you can be sure you'll get my business. It's always good to see people like yourself who are dedicated to their customers. I hope your sales keep increasing.
Again, Thanks,
Lou
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